About

Villa at Terracina Grand

About

Villa

Villa at Terracina Grand is an innovative, state-of-the-art experiential memory care community developed and managed by The Goodman Group. Situated on the campus of Terracina Grand at 6855 Davis Boulevard in Naples, the 60-bed, 61,000 square foot premier memory care community is an international center for innovation in memory care, dedicated to developing and offering evidence-based advancements in experiential integrative healthcare approaches for residents living in memory care. It incorporates all components of the organization’s Soulful Environments initiative, multi-sensory enhanced environments designed to support residents in achieving an optimum level of well-being. The community features well-appointed friendship suites, studio apartments and one-bedroom apartments.

Platinum Service®

Our Platinum Service® program is the centerpiece of our promise to each of our residents, families and all those we serve to deliver the highest quality of service on a legendary scale. At The Goodman Group, this program transcends everything we do. It is intrinsic to our culture and woven into the fabric of who we are.

Our Platinum Service® pledge:

“Providing unparalleled service is the focus of our team efforts and my main personal role. I am committed to following and supporting our service philosophy.”

Every employee receives The Goodman Group’s Platinum Service training, embraces the program and promises to follow its 20 service standards.

Every shift at each community managed by The Goodman Group, every employee embraces our mission, our values, our service approach and their personal commitment to deliver our Platinum Service Standards. This daily exercise helps sustain and perpetuate our culture of exceptional service on a company-wide basis for the benefit of our residents and guests.

The Goodman Group

Villa at Terracina Grand is managed by The Goodman Group, one of the most respected names in senior living and health care, residential communities and commercial properties for 50 years. The company is defined by the exceptional lifestyles care and services it provides, from accommodations that are purpose-built for comfort, to designs that meld gracefully into the surrounding landscapes, to innovative life enrichment and service concepts.

A privately held company, The Goodman Group traces its legacy of excellence back to 1965. Since that time, the company has created some of the most unique senior living and health care communities and intergenerational learning centers in the nation. The Goodman Group’s unique Platinum Service® program means the entire staff follow 20 exceptional service standards that make a real difference in your experience. You’ll find this initiative — based on the Ritz-Carlton Hotel Group’s world-renowned customer service model — at every community managed by The Goodman Group.

Today, The Goodman Group stands apart as an innovative company that operates internationally and provides exceptional senior living and health care services, residential communities and commercial properties. The company remains dedicated to optimizing the present and envisioning the future for those it serves. View a message from Chairman John Goodman.

Visit The Goodman Group website.

The Goodman Group manages properties in ten states – Arizona, Arkansas, California, Florida, Minnesota, Montana, Nebraska, Oregon, South Dakota, Washington – and in Berlin, Germany.